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Okfit

Getting Started
How do I update my logo?
How to add Memberships?
How to start free trial?
How to create a desktop shortcut?
How to add tax details to invoice
FAQ
Can I create a desktop shortcut for quick access
Why are email addresses marked as "Invalid email"?
How to track Personal Training sessions?
Can the member app be customised?
How to login to Okfit Manager app using OTP?
How to purchase a subscription after trial ends?
Trial Period Usage
How to reset password
Do you provide staff training?
How to use alias email address for staff roles?
How to use ESSL ID to record member attendance?
What does 'Unable to connect to access control device. Please contact your internet service provider.' mean?
How does eSSL work with Okfit
Members
How to add member photo?
What are Dormant Members?
How to add member details via enrolment link?
How to add member?
What are Training Slots?
How to assign Membership to a member
Communication
Send Bulk SMS
How to setup SMS service?
Send Bulk Emails
WhatsApp Service
How to setup Whatsapp service?
Auto-WhatsApp Notifications For Class
WhatsApp Templates
Memberships
How to track Personal Training sessions?
How to assign Workout Plans?
Enquiry
How to add Enquiry?
Staff
How to add staff roles?
Adding Trainer's schedule
How to login to Okfit Manager app?
Access Control
Unable to assign biometric access to member
Why is a member with valid membership denied access?
Enrolling members and staff to Access Control device
Classes
Creating New Class
Editing or Updating a Class
Creating a Class Schedule
Booking Members into Class
Class Attendance
Delete a Class Schedule
Adding an Enquiry to a Trial Class (Without Converting to a Member)
Class Notifications & Alerts
FAQ
How to set Class cancellation time?
Can I change the trainer assigned to a Class?
How to allow Class Booking from Member App?
What is Class Check-in or Class No Show?
Why can't I book the member into a Class?
Payments
How to collect online payments?
How to accept part payments for memberships?
Workout Plans And Diets
How to add Workout Plans?
Attendance
How to mark member attendance
Export Data
How can I export data from the software?
FAQ
Subscription Plans with Features
Lite Plan
Basic Plan
Essential Plan
Growth Plan
Report Tables
Member Reports
Income & Expense Reports
Consolidated Reports
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  1. Communication
  2. WhatsApp Service
  3. Auto-WhatsApp Notifications Fo...
  4. WhatsApp Templates

WhatsApp Templates

Go to your MSG91 Account > WhatsApp > Templates > Create New Template > Add details as per the table below

Add the template name given in the table > select Utility in type of messages


Please get the below templates approved on your MSG91 account for your sender number

Note:

  1. The text in bold inside Example Body should be added as {{var}} in MSG91.

  2. Template name should be same as given in the table

  3. Example Header can be any text of your choice.

  4. Example Footer can be any text of your choice.

  5. The number of variables in Example Body should be as per Number of Variables column. For eg: For member_class_booking_confirmation message, the body should have 3 variables

    var1 = Class Name

    var2 = Class Time

    var3 = Class Date

    The variables should be placed in the body in the same order.

Template Name

Example Header

Example Body

Example Footer

Number of Variables

1

member_class_booked

Class Booked

Your booking for the {var1} class at {var2} on {var3} is confirmed.

We look forward to seeing you!

3 (var1, var2, var3)

2

enquiry_class_booked

Trial Class Booked

Your trial class for {var1} class at {var2} on {var3} is confirmed.

We look forward to seeing you!

3 (var1, var2, var3)

3

member_class_booking_cancelled

Class Booking Cancelled

Your booking for {var1} at {var2} on {var3} is cancelled.

No worries, you can still book another upcoming class!

3 (var1, var2, var3)

4

class_start_notification

Get Ready

Your {var1} class starts in {var2} minutes.

We look forward to seeing you!

2 (var1, var2)

5

member_class_no_show

Class Missed

We missed seeing you at {var1} class on {var2} at {var3}. No worries, let's get you back on track - check the next schedule in the app.

We look forward to seeing you!

3 (var1, var2, var3)

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