Communication

Email, SMS, Push Notifications & Whatsapp

​You can send now Whatsapp messages from Okfit via the official Whatsapp Business APIs through MSG91, our Whatsapp service partner platform. To get started you need to create your account on MSG91 and setup your Whatsapp Business account with META.


Creating an account on MSG91 is free and MSG91 provides a free Whatsapp Business setup service. Once you create your account in MSG91, you can drop an email to [email protected] to setup your account.


Note: To send messages via Whatsapp Business API requires purchasing credits on META. Please refer here for pricing.


Creating an account on MSG91

1. Goto msg91.com and click on Signup

2. Click on Signup with Email

3. Fill in the required details and click Next and follow the instructions

4. Select Whatsapp service to get started


Once you login to your MSG91 account, you can refer to this video guide to setup and connect your Whatsapp Business account or you can email to [email protected] for help. 


Connecting MSG91 with Okfit

1. After your MSG91 account is setup, goto MSG91 Settings > AuthKey

2. Copy the AuthKey and email it to [email protected]

3. The AuthKey will be added to your account by our backend team


Once your accounts are connected, the templates created on MSG91 will automatically sync to Okfit. You can now send Whatsapp from your Okfit account.


Delivery Report

To view the delivery status of messages in Okfit under Activity Report > Whatsapp, following steps are required:

​1. In your MSG91 account, goto Whatsapp

2. Select Webhook

​3. Click on Outbound Messages

4. In the URL input enter https://portal.okfit.in/external/wa_delivery_report/msg91 

 


How to setup Whatsap...

November 18, 2024

Stay connected with your fitness studio members by communicating with them via SMS. Send important updates, greetings and motivational texts to members directly from Okfit. 

SMS Sender ID

The default sender ID to send transactional SMS is IOKFIT and for promotional SMS is 605599. To use the sender ID of your choice please refer the article here.

How to purchase SMS credits?

SMS credits can be purchased from Account Settings option. On successful payment, the credits will be automatically be added to your account. The SMS credit balance will reflect in the bottom-left of your screen.

Send Bulk SMS

November 18, 2024

To send single or bulk messages via SMS to members and enquiries directly from Okfit, you need to purchase credits where 1 SMS = 1 credit.

How to purchase SMS credits?

  1. Login from Super Admin account

  2. Goto Account Settings option

  3. Click on SMS & Whatsapp tab

  4. Click Buy SMS Credits

How to create SMS template?

  1. Login from Super Admin or Admin account

  2. On the left navigation, goto Dashboard > Broadcast > SMS tab

  3. Click on Create SMS

  4. Select Category and Template

  5. Fill in the variable text and click Save

The template is now available to be sent.

How to send SMS?

The option to send SMS is available under Dashboard > Broadcast > SMS tab and in all report tables by selecting the rows clicking the Send Message button

How to setup SMS ser...

November 30, 2024