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Okfit

Getting Started
How do I update my logo?
How to add Memberships?
How to start free trial?
How to create a desktop shortcut?
How to add tax details to invoice
FAQ
Can I create a desktop shortcut for quick access
Why are email addresses marked as "Invalid email"?
How to track Personal Training sessions?
Can the member app be customised?
How to login to Okfit Manager app using OTP?
How to purchase a subscription after trial ends?
Trial Period Usage
How to reset password
Do you provide staff training?
How to use alias email address for staff roles?
How to use ESSL ID to record member attendance?
What does 'Unable to connect to access control device. Please contact your internet service provider.' mean?
How does eSSL work with Okfit
Members
How to add member photo?
What are Dormant Members?
How to add member details via enrolment link?
How to add member?
What are Training Slots?
How to assign Membership to a member
Communication
How to setup Whatsapp service?
Send Bulk SMS
How to setup SMS service?
Send Bulk Emails
Memberships
How to track Personal Training sessions?
How to assign Workout Plans?
Enquiry
How to add Enquiry?
Staff
Hide personal information
How to login to Okfit Manager app?
How to add staff roles?
Adding Trainer's schedule
Access Control
Unable to assign biometric access to member
Why is a member with valid membership denied access?
Enrolling members and staff to Access Control device
Classes
Creating New Class
Editing or Updating a Class
Creating a Class Schedule
Booking Members into Class
Class Attendance
Delete a Class Schedule
Adding an Enquiry to a Trial Class (Without Converting to a Member)
Class Notifications & Alerts
FAQ
How to set Class cancellation time?
Can I change the trainer assigned to a Class?
How to allow Class Booking from Member App?
What is Class Check-in or Class No Show?
Why can't I book the member into a Class?
Payments
How to collect online payments?
How to accept part payments for memberships?
Workout Plans And Diets
How to add Workout Plans?
Attendance
How to mark member attendance
Export Data
How can I export data from the software?
FAQ
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  1. Classes
  2. Adding an Enquiry to a Trial C...

Adding an Enquiry to a Trial Class (Without Converting to a Member)

If someone walks into the gym or contacts the gym and expresses interest in joining a class without becoming a registered member, you can still add them to a class booking as an enquiry.

Steps:

  1. Go to Classes > Calendar and select the Class you want to add the enquiry to

  2. Click on Book > Select Enquiry

  3. Choose the enquiry you want to book for the trial class

  4. Click Save to confirm the booking


✔ The enquiry will now be added to the class booking list without converting the person into a member account.

Note: Payments are not managed for enquiries; therefore, no invoice will be generated for trial-class enquiries.

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