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  4. How to use member reports

How to use member reports

Covers: Members submenu lists, filters, table export, Send Message


Member reports are lists under the Members sidebar — Active Members, At-Risk, Lost, Dormant, Upcoming Renewals, and more. Use them to review groups of people and optionally message or export the table.


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Where

Sidebar → Members → choose a list (for example Active Members, Members At Risk, Members Lost, Dormant Members, Upcoming Renewals, New Members, Birthdays, Feedback)


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What each status means

For Active, At-Risk, Lost, and Dormant definitions and how to work those lists, see


Understanding Active, At-Risk, Lost, and Dormant members

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How to use a list

1. Open the report from Members

2. Set any date or filter options shown on the page

3. Search or sort the table as needed

4. Optional: select rows → Send Message to email / SMS / WhatsApp / app (see Communication → How to send a broadcast message)

5. Optional: use the table Export control for CSV / Excel / PDF / Print of what is on screen


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Tips

  • Send Message needs Basic (or broadcast addon) and the right channel setup

  • Table Export is immediate in the browser — for large emailed Excel dumps use Export Data instead


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Related


Understanding Active, At-Risk, Lost, and Dormant members

How to send a broadcast message

Export Data

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