Quick insights into member status, engagement, and retention

Member Reports help you track member activity, lifecycle stages, engagement levels, and follow-ups.

Available Member Reports

• Active Members
  Shows members with currently active memberships

• Upcoming Renewals
  Displays members whose memberships are nearing expiry

• Ongoing Memberships
  Shows members with memberships currently in progress

• Members Lost
  Lists members whose memberships have expired and not been renewed

• Members At-Risk
  Identifies members with low attendance or reduced engagement

• Dormant Members
  Shows members who have not visited the gym for a long period

• Loyal Members
  Displays members with long-term association and consistent renewals

• New Members
  Lists recently added or newly joined members

• Member Follow-ups
  Shows members requiring follow-up actions or communication

• Member Feedback
  Displays feedback submitted by members

• Member Birthday
  Lists members with upcoming or current birthdays

Export & Communication Options

• All member report tables can be exported in:

  • JSON

  • CSV

  • MS Excel

  • MS Excel (Open XML)

  • PDF

• Broadcast option is available in all tables for sending bulk communication