Okfit automatically sends WhatsApp messages to Gym Members for important class-related events.

When are WhatsApp messages sent?

Automatic WhatsApp notifications are triggered for:

• Class booking

• Class booking cancellation

• Class start reminders

• Enquiry class booking

Message Templates

• Messages are sent using predefined WhatsApp templates

• Templates can be customized within the allowed structure

WhatsApp Credit Usage

• WhatsApp messages are sent via MSG91

• Message credits are deducted from your MSG91 WhatsApp balance

Default Behaviour

• These WhatsApp notifications are enabled by default

• No manual action is required once WhatsApp is configured

If a Message Fails

• If a WhatsApp message is not delivered (for example, due to low balance),
  the error will be visible under:
  Activity Reports > WhatsApp Report in the Okfit portal

Please refer the below document for the WhatsApp template: