Enquiry
Capture leads and convert them into members
An enquiry is a lead — someone interested in your gym who is not yet a member.
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You can capture and manage enquiries in Okfit by:
Adding them manually from the front desk
Sharing your Enquiry Onboarding Link (public form)
Booking a trial class without converting them yet
Following up until they join or the lead is closed
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What you can do
Task | Where in Okfit |
|---|---|
Add a walk-in or phone lead | Enquiry → New Enquiry |
Share the public onboarding form | Enquiry → New Enquiry → Enquiry Onboarding Link |
View and update all leads | Enquiry → View Enquiries |
Work today’s follow-ups | Enquiry → Enquiry Followups |
Convert a lead to a member | View Enquiries → Action → Add As Member |