A member can be marked as dormant if they have stopped using your services. Instead of deleting the member, you can mark as dormant. A dormant member will not show in any report table and will be unable to login into the member app.

​

​How to mark a member dormant?

Marking a member dormant is reversible. To mark a member dormant,

1. Goto Member Profile page
2. Click Update Member Details button
3. Scroll down to Is member dormant?
4. Check - Yes, member is dormant

How to unmark a member dormant?

To unmark a member dormant,

1. Goto Member Profile page
2. Click Update Member Details button
3. Scroll down to Is member dormant?
4. Uncheck - Yes, member is dormant

Where can I see Dormant Member list?

You can access the Dormant Member list from Members > Dormant Members.