How to Set Up WhatsApp in Okfit


Yes, Okfit supports sending WhatsApp messages to members — including bulk broadcasts, renewal reminders, and automated courtesy messages. WhatsApp is available on the Basic plan and above.


How it works:

Okfit sends WhatsApp through MSG91, an official Meta-approved WhatsApp Business API provider. You need a free MSG91 account connected to your Okfit account to enable this feature. WhatsApp message delivery costs are charged separately by Meta via MSG91 — they are not included in your Okfit subscription.


Steps to set up WhatsApp:

  1. Create a free account at msg91.com

  2. In your MSG91 account, set up your WhatsApp Business account with Meta (MSG91 provides a free setup service — email [email protected] for help)

  3. Once your WhatsApp Business account is live, go to MSG91 Settings > AuthKey and copy your AuthKey

  4. Email your AuthKey and the WhatsApp phone number to [email protected] — our team will connect your accounts within 1 business day

  5. Once connected, WhatsApp message templates created in MSG91 will automatically sync to your Okfit account


Note: You must purchase WhatsApp conversation credits on Meta (through MSG91) to send messages. This is separate from your Okfit subscription fee.


After setup, where do I send WhatsApp from?

Go to Dashboard > Broadcast > WhatsApp to send bulk messages. You can also send individual WhatsApp messages from any member's profile page or from report tables by selecting members and clicking Send Message.


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