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  4. How to enroll members and staf...

How to enroll members and staff on Matrix

Covers: Assign Card / Fingerprint / Face, Sync from device, staff, guests, admins


Enroll people from Okfit so the Matrix device recognizes fingerprint, RFID, or face. No third-party enrollment software is required.


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Prerequisites

  • Matrix installed and integrated with Okfit

  • Device powered on and reachable

  • For members: an ongoing membership that considers access control (see Unable to assign biometric access)


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Member enrollment

1. Open the member profile

2. Under Access Control / Member Info, click Assign Card / Fingerprint / Face

3. Follow the modal — Start Enrolment when shown

4. When the device beeps ready, the member places a finger, presents RFID, or shows their face

5. Wait for the success beep — enrollment is done


If enrollment finished on the device but Okfit still shows Assign, use Sync from device on the profile.


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Staff / Admin / Guest

  • From View Staff, View Admins, or View Guests (or the profile), use Assign Access / Assign Card / Fingerprint / Face the same way

  • Housekeeping and door-only people can be Guests — see

    How to add guests


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After enrollment

  • Use Sync Validity with Biometric when membership dates change and the device was offline

  • Use Revoke Access when someone should no longer enter


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Related


Unable to assign biometric access

Unable to enroll on the biometric device

Member with valid membership denied entry

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