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FAQ
Equipment Feature – Quick Guide
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How to login to Okfit Manager app

Covers: password login, app OTP, iOS and Android


The Okfit Manager app is for gym staff and admins on phone or tablet — not the member app.


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Install

Download Okfit Manager from the App Store or Google Play


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Password login (web access on)

1. Staff or Admin must already exist with Allow web / login access and an email + password

2. Open the Manager app

3. Sign in with the same email and password used on the web portal


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OTP login (no web access)

Some staff (for example trainers without portal login) use a short-lived OTP instead of a password.


1. Super Admin opens the staff profile

2. Click Generate app OTP (shown when the staff member does not have web access)

3. A 6-digit code appears — valid for a few minutes (also emailed when an email exists)

4. Staff enter that OTP in the Manager app


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Tips

  • This is not the Member App OTP on a member profile

  • If Manager app access is disabled for the gym, contact your Super Admin or Okfit support

  • After login works, staff still only see what their role and Manage Staff Roles allow


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Related


How to add staff

How to manage staff roles and permissions

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