Staff, admins, and guests — what’s the difference
Covers: Super Admin, Admin, staff types, guests, web access
Okfit has three kinds of people records under Staff. Mixing them up causes wrong access or duplicate emails.
Super Admin
The main account owner (the email used to create the gym)
Sees Add Admin, View Admins, and Manage Staff Roles
Can generate Manager app OTP for staff without web login
Admin
Full financial and operational access
Added only by Super Admin via Staff → Add Admin
Different from Staff types (trainer, receptionist, etc.)
Staff
People who work at the gym: Trainer, Receptionist, Nutritionist / Physiotherapist, Sales Head, Sales Manager, Housekeeping, Other
Added via Staff → Add Staff
Most staff types can get an Okfit web login; Housekeeping and Other do not
Staff do not get full financial access (Sales Head can see sales data)
Guest
Separate from staff — Staff → Add Guest
No Okfit login
Used for attendance and (when set up) door / biometric access
Housekeeping can also be added as a Staff type with no login — Guest is the simpler no-login record
Email already exists?
Okfit emails must be unique. If signup fails because the email exists, use a different address or an alias such as [email protected]