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FAQ
Equipment Feature – Quick Guide
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How to manage staff roles and permissions

Covers: Manage Staff Roles, limit receptionist/trainer/sales access


Manage Staff Roles controls what each staff type can do — it does not create new role names. Adding a person is Staff → Add Staff; limiting what they can click is here.


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Where

Staff → Manage Staff Roles (Super Admin)

Also linked from View Staff


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How it works

1. Open Manage Staff Roles

2. Use the columns for Receptionist, Trainers, Nutritionist / Physiotherapist, Sales Head, and Sales Manager

3. Toggle permissions on or off — changes save for that staff type

4. Existing staff of that type pick up the limits on their next actions


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Examples of what you can control

  • Block edit/delete member or membership actions

  • Block amount / discount / end-date editing

  • Allow or block expenses, attendance register, class editing/booking delete

  • Hide member contact or payments

  • Allow exports (enquiry, renewals, members lost, POS, etc.)

  • Access to activity report or insights


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Notes

  • Admins are not limited by these toggles

  • Housekeeping / Other with no login are unaffected

  • If a staff member cannot see a menu, check both their staff type and these toggles


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Related


How to Add Staff Roles?

Staff, admins, and guests — what’s the difference

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