How to use Member Payments Due
Covers: pending balances, reminders, collection priority
Member Payments Due is your chase list for unpaid or partly paid memberships — not the place to record cash.
Where
Income & Expense → Member Payments Due
What you see
Members with a balance due in the selected date range
Due date, priority, suggested action, amount, last reminder, last seen
Collection Summary (total pending, members, high priority, overdue)
Follow up from the list
1. Set the date range and refresh if needed
2. Open a row’s Action menu
3. Send SMS, Email, App Notification, or WhatsApp (options depend on your plan and setup)
4. Or Send Payment Link if Razorpay or Stripe is connected
5. Use Send Message for bulk reminders when available
Collect the money
Open the member profile from the list, then Details → Accept Payment. Member Payments Due itself does not have Accept Payment.
Tips
Priority and Suggested Action help you decide who to call or message first
Dormant / inactive members are excluded from this list
Dashboard quick actions can also deep-link here