Covers: add challenge, view challenge, assign challenge to members, gamification, member engagement

An attendance challenge is a visit goal you assign to members, for example visit 5 days this week, or 20 days this month. Progress is counted by unique gym check-in days. Available in Growth and Business plan.

1. Go to Attendance → Add Challenge

2. Enter Challenge name (for example Weekly challenge)

3. Enter Challenge description (for example Visit 5 days in a week)

4. Attend for days - unique visit days needed to complete (for example 5)

5. Challenge duration - days they have to finish it (for example 7)

6. Save

Attend for days is the target. Challenge duration is the window. Duration should be at least as long as Attend for days.

1. Open the member profile → Challenges tab

2. Click Assign Challenge

3. Choose the challenge

4. Set Start date (end date fills from duration)

5. Click Save challenge

1. Go to Attendance → View Challenges

2. Click Assign on the challenge

3. Set Start date

4. Select members with active memberships (dormant members are left off)

5. Click Assign

When you assign, check-ins already in that date range count toward progress. Members with a valid email get an assign email.

• Each gym check-in day counts once (QR, Attendance Register, manual / backdated, or biometric)

• A second visit the same day does not add another day

• Class check-in does not count to the progress

• Frozen memberships do not add challenge days while the freeze is on

• Members with email get a progress email when a new visit day is added

• Member profile → Challenges - bar shows days attended / days required and whether the challenge is Ongoing or Expired

• Attendance → Member Challenges - all assignments, progress, and expiry.

• Reward Points → Setup → Challenge Completion

• Points are credited when the member reaches Attend for days

• Set 0 if you do not want points for challenges

• View Challenges → Delete (Admin) removes the challenge and withdraws it from every assigned member

• Member profile → Challenges → delete icon removes it for that person only

• Create Weekly and Monthly challenges, then assign them with today’s start date to increase member engagement

• Use bulk assign for a whole active-member list

• Check Member Challenges after a campaign to see who is behind

• Turn on Challenge Completion points to reward when they finish

How to setup QR code attendance

How to use Attendance Register

How to record manual or backdated attendance

How to view member and staff attendance

How to use reward points