Use this when a member visited but the QR scan, register, or biometric entry was missed.

- Phone battery died / forgot to scan

- Network issue during check-in

- Correcting a missed entry for reports

Avoid backdating routinely — it can skew attendance insights.

1. Open the member’s profile, or go to Attendance → View Member Attendance

2. Choose the option to add / record backdated attendance

3. Select the date and time of the visit

4. Save

- Backdated entries usually do not send the normal check-in push/email to the member

- If your gym uses Matrix access control, manual attendance may only be available when allowed in your account