How to use the member profile
The member profile is the hub for one person — contact details, memberships, attendance, notes, and follow-ups.
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Open a profile
Members → Search → click the member name
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Overview tab
See photo, contact info, current trainer, dormant badge, notes
Add notes and schedule follow-ups
Edit details and update photo / ID
Jump to Assign now if there is no active membership
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Details tab
Membership history and actions (renew, freeze, upgrade, transfer, close) — see Memberships guides
Payments, attendance, classes, and other tabs as enabled on your plan
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Tips
Use follow-ups so reception works Members → Member Followups daily
Assign memberships from here after enrolment or import
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Related
How to assign or renew a membership
How to use Member Followups