Covers: Automatic WhatsApp toggles, class, enquiry, renewals

After MSG91 / official WhatsApp is connected, you can auto-send event messages similar to SMS and push notifications.

Setup Whatsapp with MSG91 and upload the standard Whatsapp templates to MSG91 for META approval

1. On the top-right email address dropdown, goto Account Settings → SMS & Whatsapp → Whatsapp Messages → Automatic WhatsApp

2. Turn on the events you want, for example:

   Class — bookings, cancellations, reminders

   Enquiry — new enquiry

   Member — new member, membership activation

   Greetings — birthday, anniversary

   Reminders — renewal, payment reminders

3. Click Save

• Toggles only work when official WhatsApp API is enabled

• Templates for these events are managed with your WhatsApp / MSG91 setup

• Use Broadcast for one-off campaigns; use Automatic WhatsApp for routine events

How to set up WhatsApp (MSG91)

How to upload standard Whatsapp templates