Send WhatsApp using the official WhatsApp Business API through MSG91 (Meta-approved). You create your own MSG91 account, finish WhatsApp Business setup with Meta, then connect AuthKey + phone number in Okfit. After that you can broadcast from Whatsapp (META), sync templates, and turn on Automatic WhatsApp.

• Messages use official WhatsApp Business APIs

• MSG91 handles API integration and WhatsApp Business / Meta approvals support

• Okfit stores your phone number and AuthKey to send messages and show delivery reports

• Create a new MSG91 account using Okfit’s signup link (do not reuse an old personal MSG91 account unless support tells you to)

• Use your official company domain email (example: [email protected]) — avoid Gmail / Yahoo for MSG91 signup when possible)

• Have valid company and contact details ready

• You will need WhatsApp conversation credits from Meta (via MSG91), separate from your Okfit subscription

• MSG91 also charges its own platform fee (see msg91.com pricing)

• Signup link: https://msg91.com/signup?utm_source=okfit

• Or from Okfit

1. Log in as Super Admin

2. Top-right email → Account Settings → SMS & Whatsapp → Whatsapp Messages

3. Click Connect to MSG91

4. In the modal, click Continue to MSG91

1. Choose Signup with Email

2. Fill company details and verify your email as prompted

3. Follow on-screen steps and select WhatsApp Service to get started

4. MSG91 can help with free WhatsApp Business setup support, use their in-product help or email [email protected]

1. Follow the WhatsApp / Meta setup wizard or video guide inside MSG91

2. Complete Meta Business verification and WhatsApp Business phone number onboarding as MSG91 instructs

3. Wait until your WhatsApp number is live / approved for API use

4. If stuck on Meta approval, email [email protected] (MSG91 assists with Business setup)

1. Log in to MSG91

2. Go to Settings → AuthKey → Create AuthKey

Name: webportal / okfitwebportal

Rule: Owner

Integration: okfitcrm

Whitelisted IP: 164.52.210.246

3. Click Create

4. Copy the AuthKey

5. Note your WhatsApp Business phone number in international format without + or spaces (example: 919876543210)

1. Log in to Okfit as Super Admin

2. Top-right email → Account Settings → SMS & Whatsapp

3. Under Whatsapp Messages, click Configure WhatsApp API

4. Phone Number — enter with country code, example 919876543210

5. API Key (Auth Key) — paste the MSG91 AuthKey

6. Click Save

You should see Automatic WhatsApp toggles.

1. In Okfit: Account Settings → Authkey and Webhooks

2. Copy Authorization Key

3. Also note the Whatsapp Webhook URL (shown on that tab): https://portal.okfit.in/api/v1/wa_delivery_report/msg91

4. In MSG91: WhatsApp → Webhook (New) → Create Webhook

5. Webhook Name: Okfit Webhook

6. Select Template: Custom Webhook

7. Select Service: Whatsapp

8. Select Event: On Outbound Report Received

9. Method: POST

10. URL: https://portal.okfit.in/api/v1/wa_delivery_report/msg91

11. Content Type: JSON

12. Under Headers add — Key: Authorization — Value: Bearer YOUR_OKFIT_AUTHORIZATION_KEY (space after Bearer, then the key from step 2)

13. Save the webhook in MSG91

• WhatsApp templates from MSG91 can sync into Okfit (Broadcast → Whatsapp (META) → create / sync flow)

• Send campaigns from Dashboard → Broadcast Message → Whatsapp (META), or report Send Message

• Turn on Automatic WhatsApp for class, enquiry, member, greeting, and reminder events (see that guide)

• Buy / top up WhatsApp credits in MSG91 / Meta as needed

• Okfit subscription does not include Meta WhatsApp conversation charges

• Pay MSG91 platform fees to MSG91

• Pay message / conversation credits as Meta prices them through MSG91

• MSG91 or WhatsApp Business / Meta setup — [email protected]

• Okfit Configure API, sync, or reports — [email protected]

How to turn on automatic WhatsApp messages

How to send a broadcast message