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FAQ
Equipment Feature – Quick Guide
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How to buy SMS credits and use SMS templates

Covers: SMS & Whatsapp tab, credits, DLT, Basic plan


SMS in Okfit is credit-based.


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Where

Top-right email → Account Settings → SMS & Whatsapp → SMS panel


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Buy credits

1. Open the SMS panel

2. Review rate and minimum purchase on screen

3. Click Buy SMS Credits and complete payment

4. Credits apply to broadcast and other SMS sends


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When SMS is unavailable

If you see that SMS is not available, upgrade to Basic (typical for India). International accounts often do not show the SMS panel.


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Templates and sender IDs

  • Broadcast SMS uses templates, not free text

  • Default sender IDs are shown in Account Settings (for example IOKFIT / 605599)

  • Custom sender needs DLT registration — follow the guide linked in the UI or contact [email protected]


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Related


Send Bulk SMS

How to setup Whatsapp service?




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