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  4. How to use Member Payments Due

How to find member payments dues

Covers: pending balances, reminders, collection priority

Member Payments Due is your chase list for unpaid or partly paid memberships.

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Where

Income & Expense → Member Payments Due

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What you see

  • Members with a balance due in the selected date range

  • Due date, priority, suggested action, amount, last reminder, last seen

  • Collection Summary (total pending, members, high priority, overdue)

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Follow up from the list

  1. Set the date range

  2. Open a row’s Action menu

  3. Send SMS, Email, App Notification, or WhatsApp (options depend on your plan and setup)

  4. Or Send Payment Link if Razorpay or Stripe is connected

  5. Use Send Message for bulk reminders when available

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Collect the money

Open the member profile from the list, then Details → Accept Payment.

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Tips

  • Priority and Suggested Action help you decide who to call or message first

  • Dormant members are excluded from this list

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Related

How to collect a membership payment

How to send a payment link

How to use payment and expense reports

 

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