Freezing pauses a membership for a date range. Validity is extended by the freeze days (subject to max freeze days on the membership).

1. Open Member Profile → Details

2. On the membership row, open Action → Freeze Membership

3. Choose freeze start and end dates

4. Review how many days will be added back

5. Save

Use Action → Cancel Freeze or Unfreeze when the pause should end early or be cleared

Members → Membership Freezes shows frozen memberships

• Freeze can be set only on Ongoing memberships

How to assign or renew a membership

How to create a membership