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How to carry forward unused sessions

Use this to allow the member a chance to use their unused sessions

 

When the membership expires, the unused session balance cannot be transferred or carried forward into the next membership. To allow the member to use the balance sessions, the membership needs to be extended.

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Steps

  1. Goto the member's profile → Details tab

  2. Find the expired membership with unused sessions

  3. In the same row, goto Actions → Edit Membership and change the End Date to a last date by when they should be allowed to use the balance sessions

  4. Click Save

 

The membership status will change to Ongoing and the member can continue to book classes under that membership till the set End Date.

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Related

How to connect memberships with classes

 

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