How to use Activity reports
Covers: Web activity, Call report, SMS report, Email report, Whatsapp report, AI usage report
Activity reports show the communications and actions taken from your account.
Web Activity
It shows a report on all the important actions taken in your account by your staff with timestamp. The report is available from Growth plan and retains last 7 days data.
Calls Report
All the followups (member / enquiry) for which the Yes, I made a call is marked, is shown in this report table along with the notes and timestamp.
SMS Report
All automatic and manual SMS's sent through Okfit are listed in this table along with the timestamp, message and the delivery status.
Emails Report
All automatic and manual email's sent through Okfit are listed in this table along with the timestamp and message.
Whatsapp Report
All automatic and manual Whatsapp sent through Okfit are listed in this table along with the timestamp, message and the delivery status.
AI Usage Report
This table shows the AI credits usage with the timestamp, purpose and user details.