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How to use Activity reports

Covers: Web activity, Call report, SMS report, Email report, Whatsapp report, AI usage report

Activity reports show the communications and actions taken from your account.

 

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Web Activity

It shows a report on all the important actions taken in your account by your staff with timestamp. The report is available from Growth plan and retains last 7 days data.

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Calls Report

All the followups (member / enquiry) for which the Yes, I made a call is marked, is shown in this report table along with the notes and timestamp.

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SMS Report

All automatic and manual SMS's sent through Okfit are listed in this table along with the timestamp, message and the delivery status.

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Emails Report

All automatic and manual email's sent through Okfit are listed in this table along with the timestamp and message.

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Whatsapp Report

All automatic and manual Whatsapp sent through Okfit are listed in this table along with the timestamp, message and the delivery status.

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AI Usage Report

This table shows the AI credits usage with the timestamp, purpose and user details.

All reports are available from Basic plan onwards except for Activity Report which is available in the Growth plan.

 

 

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On this page
Web Activity
Calls Report
SMS Report
Emails Report
Whatsapp Report
AI Usage Report