Class Waitlist shows booking requests from the member app when a class is full. Members are shown a join waitlist option in the member app if the class they want to book is already full.

1. On the left navigation menu, goto Classes → Class Waitlist

2. The default date range is set to today. Change to view waitlist for other date ranges

• Review pending requests

• View conversion likelihood based on their past booking patterns

• Remove requests if required

• Contact the member if needed

The AI Waitlist Coach summarizes the total requests, unique members in the waitlist, upcoming slot and repeat members.

Use the AI tool to generate trends and recommendations. This is cached for 24hours and uses 1 AI credit.

Every time a booking is cancelled for a full class, a notification is sent to all waitlisted members for that class informing them about the freed up slot. Member can open the member app and make a booking.

How to book members into a class