Member has no active membership or membership is not considered for access control

If you are seeing the above error message, it means the member has no ongoing membership or the membership has not be set to 'Consider for Access'.

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How to set 'Consider for Access'?

The membership has to be set to 'Consider for Access' true to share it's validity with the biometric device. To make the setting follow the below steps:

1. Goto Memberships & Plans > View Memberships

2. In the Action column, click Edit Membership

3. Check mark 'Consider this membership for access control'

4. Click Next, Next and Save

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Member has future date membership

A future date membership date validity cannot be passed to the access control device. Once the membership status changes to Ongoing, you will be able to assign biometric access to the member.

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This is to prevent misuse of services before the start of membership.

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